FAQ

As a patient, how much do the coaching sessions cost me?

The coaching sessions might be free to you if covered by your insurance. They are considered preventative services.

Are Voilà Services covered by insurance?

Yes, Voilà coaching services are covered by most commercial insurances as well as Medicare.

Does health coaching need to be provided by a nutritionist or a dietician?

No, it doesn’t. Voilà coaches are highly skilled and specifically trained in providing health coaching to support patients in achieving their health goals. They do not provide any clinical or professional services like medical nutrition therapy.

How are Voilà services billed to insurance?

Voilà coaching services are billed incident-to the medical provider, under the provider NPI.

How are Voilà services paid?

The medical provider pays Voilà a flat fee for the sessions, then he or she gets directly reimbursed by insurances.

How do Voilà health coaches deliver the coaching services?

Our coaches follow Voilà coaching curriculum created by Dr Nachida Hamidi based on latest guidelines and recommendations in Weight Care. The curriculum contains 20 sessions.

How long does the coaching session last?

It depends on the insurance. Most commercial insurances cover sessions for 30 minutes or longer, while Medicare covers only 15 minutes sessions.